Privacy Policy

Effective Date: December 13, 2024

At Quova, accessible from quova.site, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by Quova and how we use it.

1. Introduction

Your privacy is of utmost importance to us. This Privacy Policy explains how Quova collects, uses, and protects your personal data when you visit our website, make a purchase, or interact with our services. By using our website and services, you consent to the practices described in this policy.

2. Information We Collect

We collect several types of information in order to provide and improve our services to you:

a. Personal Information

Personal information refers to data that can be used to identify you personally. This may include:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Payment information (credit card, PayPal, etc.)
  • Account credentials
b. Usage Data

Usage Data refers to information collected automatically, either generated by the use of our service or from the infrastructure of the service itself. This includes:

  • IP address
  • Browser type
  • Browser version
  • Pages visited on our site
  • Time and date of visit
  • Time spent on those pages
  • Unique device identifiers
  • Diagnostic data
c. Cookies and Tracking Technologies

Quova uses cookies to track activity on our website and hold certain information. Cookies are small files stored on your device that help us enhance your browsing experience and provide personalized content. You can control cookie preferences through your browser settings. However, blocking cookies may limit your ability to use some features on our website.

3. How We Use Your Information

We use the information we collect for several purposes, including:

  • To provide and maintain our services: Personal data is used to process orders, deliver products, and manage your account.
  • To improve our website and services: Usage data helps us understand how visitors use our website and enables us to improve user experience.
  • To communicate with you: We use your contact details to send confirmations, updates, promotional offers, and customer support messages.
  • To analyze website performance: Information regarding your usage helps us troubleshoot technical issues and enhance functionality.

4. How We Protect Your Information

At Quova, we take the security of your personal information seriously. We implement a variety of security measures, including:

  • Encryption: We use secure encryption technologies such as SSL (Secure Sockets Layer) to protect sensitive information.
  • Access Control: We restrict access to your personal data to authorized personnel only.
  • Regular Audits: We regularly assess our data security practices and infrastructure to ensure the highest level of protection.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, rent, or lease your personal data to third parties. However, we may share your information in the following cases:

  • Service Providers: We may employ third-party companies and individuals to assist in providing our services. These service providers are obligated not to disclose or use your personal information for any other purposes.
  • Legal Requirements: We may disclose your personal data if required by law or in response to valid requests by public authorities, including national security or law enforcement.

6. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we do not take responsibility for their practices. We encourage you to review the privacy policies of any third-party sites before submitting your personal data.

7. Your Rights

As a user, you have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal data we have collected about you.
  • Correction: You have the right to request corrections to any inaccurate or incomplete data.
  • Deletion: You can request the deletion of your personal data under certain conditions.
  • Withdrawal of Consent: If we are processing your data based on your consent, you have the right to withdraw it at any time.
  • Opt-Out of Marketing: You can opt out of receiving promotional emails by following the unsubscribe link in each email.

To exercise your rights, please contact us at info@quova.site.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we discover that we have collected personal data from a child under 13 without parental consent, we will take steps to delete that information as quickly as possible.

9. Changes to This Privacy Policy

Quova may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page, and we will update the “Effective Date” at the top of the policy. We encourage you to review this policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your rights, please contact us at:

Address: 13296 Mango Dr, Del Mar, California
Phone: (781) 829-9923
Email: info@quova.site